PRIVACY POLICY

Effective Date: 02/16/2026

1. Information We Collect

We may collect:

• Name

• Business Name

• Email Address

• Phone Number

• Website URL

• CRM Data (if integrated)

• Usage data

• Messaging interaction data

• Payment information

2. How We Use Information

We use collected data to:

• Provide AI Agent services

• Improve system performance

• Process payments

• Provide customer support

• Communicate service updates

• Analyze usage trends

3. SMS and Messaging Data

If you use our Voice or SMS agents:

• Messaging data may be processed through Twilio or similar providers

• Calls may be recorded for quality assurance

• Data may be stored securely for workflow performance

Clients are responsible for obtaining proper messaging consent.

4. Data Sharing

We do not sell personal data.

We may share data with:

• HighLevel (CRM infrastructure)

• Twilio

• Stripe

• Hosting providers

• Legal authorities when required

5. Data Security

We implement commercially reasonable safeguards to protect information.

However, no system is 100% secure.

6. Data Retention

We retain data as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

Clients may request deletion subject to legal and operational constraints.

7. Cookies

AgaveFlow™ may use cookies for:

• Analytics

• Site performance

• Retargeting

Users may disable cookies in browser settings.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data

• Correct inaccuracies

• Request deletion

• Opt out of marketing communications

To exercise rights, contact: [email protected]

9. Children's Privacy

Services are not directed to individuals under 18.

We do not knowingly collect children's information.

10. Changes to Privacy Policy

We may update this Privacy Policy.

Changes become effective when posted.

11. Contact

AgaveFlow™
Agave Solutions LLC
[email protected]